Q: Does this machine need to be assembled when I received it?
A: Yes, our product is divided into three parts when it is packaged. You only need 5 minutes to install a few screws to assemble it.
Q: Are there software and instructions when I receive it?
A: Yes, we provide the manual in English and software in a U disk. The software is in 14 languages
Q: When I receive it, how to let it work?
A: The majority of customers are able to operate the machine following the instruction manual. However, we still provide professional guidance remotely.
Q: Are you a factory or a trading company?
A: We are a team integrated with production and trade department. And we have 10 years of business experience in laser industry supplying reliable products.
Q: What's the laser's lifetime?
A:Our laser can work for more than 4 or 5 years.
Q: How long is warranty?
A: Warranty is 2 years for the laser source.