1.Are your samples free or need cost?
Actually it depends on the products. For low value products, we will provide free sample, freight collect. But for some high value samples, it needs sample cost. Pls informed that the sample cost and freight cost can be refunded to you when you place order.
2: Can you do OEM for me?
A5: We accept all OEM orders.Just contact us and give us your design.We will offer you a reasonable price and make samples for you ASAP.
3. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
4: How to deal with the faulty?
A: Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.