Q.What kind of service you can offer?
OEM:We produce according to buyer's design.
ODM:We provide design & products.
Q.Are you a trading company or a factory ?
We have our own factory, with Alibaba Verified.
Q.Can your factory put our brand on the product?
Our factory can print customer's logo on the product with the authority from customers.
Q: Which terms of delivery do you support?
We support EXW, FOB, CNF, CIF, and Express Delivery(UPS, FedEx, DHL, TNT, and EMS).
Q: Which methods of payment do you support?
We support TT, L/C,DP,PayPal, Western Union, and cash(RMB).
Q. How to get a quotation?
We need some time to calculate and also need specific
information from you.Information required for quotation
will be different among the different types of items.
Such as:
a. Glass dimensions.
b. Order quantity.
c. Cutting rate.
Q. How to place order?
(1). After confirmed quotation, we will issue proforma
invoice for client to sign back .
(2). Production and Delivery time will base on the order
quantity and trade item. We will send notice email with
product photo to client before delivery.
Q. Do you accept small order?
Any order quantity is welcome. But some type of products are high cost that not suitable small order.
Q. Want to get free samples?
Sure you can. You just need to pay for the shippment. Please send your request via email.
Q. What is the shipping methods?
For small amount, usually send by air shipping. (DHL/UPS/FedEx) Take 4-5 working days.
For large amount, usually delivery by ship. (FOB/CNF/CIF) Take around 25-30 working days (Depend on the country)
Q.How can i get the best price?
In order to offer our best price for you, please send all the details as below for us:
a. what size and thickness of tempered glass/laminated glass are you looking for?
b. How about the approximate quantity?
c. Do you have any special requirement like drill holes, cut notches,cutouts, acid etched, silkscreen?
d. When do you need those glass?
Q:Can you produce the glass as customized ?
Yes, we have a professional technique team, we could produce the glass according to your requirements.
Q: Can I received free sample?
Sure, we welcome sample to be tested and checked quality.
Q: What is the MOQ?
Generally, there is no MOQ for processed glass, but if you want to received best price, the more requirements, the quote will be better.
Q: Can I mix different type of glass in container?
Yes, we support different size or thickness of processing glass.
Q: Do you offer guarantee for the products?
Yes, generally, we offer 5-10 years warranty for processing glass based on your normally uses, we advise you uses in a right way can keep your products service life in a long time(more than 5 years).
Q: What's the production time?
Generally need 8-15 business days to produce, if you need glass more faster, we can also provide urgently order service.
Q: Can I visit your factory?
Yes, we welcome all of customers visit our factory when you have real requirements, we will take you to each of our production line, and discussing orders in our office.
Q. What big projects has your company done?
The attached catalog contains some projects that our company has done for your reference.