Q1: What is the minimum order quantity?
A: Sample and small quantity are supported, no MOQ.
Q2: What payment methods your company accept?
A: It's usually wire transfer T/T. For partner relationship, we may consider other payment terms.
Q3: How long is the warranty time for your products?
A: We provide 1 year warranty for all of our products and supply life-time maintenance.
Q4: How long is shipment time ?
A: Production time is 10-15 days, for urgent order, we can ship in 5 days after test.
Q5: How do you control the quality?
A: We have QC for every production step, with QC list to check one by one. After all test,
We will run the devices 2x24hours before packing.
Q6: What certificates do you have?
A: We have products tested by CE / ROHS / FCC / NEMKO / TUV etc.
Q7: Do you offer spare parts?
A: Yes, for large amount, we supply 2% spare parts for main board, panels, power board, antennas etc.
Q8: What's the HS CODE?
A: Digital Signage HS CODE: 8528591090.