1) Are you a factory or trading company?
We have our own factory. Welcome to visit our factory in Guangzhou, China.
2) How can I get a sample to check your quality?
Please send me message on Alibaba ,or make order on Alibaba
3) How long can I expect to get the sample?
After you pay for the sample charge and we confirm the drawing with each other, the samples will be ready for 2-5 days.
4) Can you do the OEM/ ODM for us?
Yes. We are warmly welcome OEM/ ODM orders, If you want to make your logo ,please send me message on Alibaba
5) What payment terms can I use?
You can pay by using T/T（bank transfer), Credit card ( Visa or mastercard ), Online bank transfer, Boleto, Ali Pay-later
function. We can accept 30% deposit before production, balance before shipment.
6) If the product is damaged when I receive, what should we do?
For product quality problem, we will refund or re-send the new products to you.
For transportation problem, we will claim compensation from the shipping company or insurance company according to the practical
7) How do I place orders?
1. Please talk to us about your requirements. ( like products, package, quanlity, sample, logo, delivery time ect.)
2. We'll negotiate with you and confirm all the information.
3. You make payment. The Invoice will be sent to you before making payment.
4. We arrange production, shipment and give you the tracking number.
5. You get the goods and give us feedback.
6. After-sale sevice. We will try our best to solve all problems.
7. Long-term cooperation.