Q: Are you a factory or trading company?
A: We are wood manufacture with rich experience for over 10 years.
Q:Can you make customize designed products?
A: Sure, our factory have many years of experience in OEM orders.
Q:What about the lead time for mass production?
A: 35-60 days for bamboo&wooden products which depends on order quantity & design after sample confirmed. Please confirm with us again when place the order.
Q:How do you guarantee the quality?
A: We are located in Cao County, Shandong Province, the hometown of wooden crafts. We have a mature industry, high-quality and low-price raw materials supply and more than 10 years of wood products design and production experts.
Besides, 100% inspection is executed from raw material to product before packing.Before mass production, we will provide samples for courier or photo confirmed via email. After production,our own professional quality inspector to assist you check the goods. Before shipment, you can ask a professional inspection agency to inspect the goods.
Q:How about the packing and shipping?
A: Normally, all the products would be wrapped with plastic film to avoid moisture and damage on the surface. Then different carton boxes were used for packaging, depending on the requirement of the customer. For ocean shipment, we might also use wooden pallet for convenient loading or down loading. Customized logo and package is also acceptable.
Q:How about the after-sales service?
A: 7/24 service. Any question, please feel free to contact us.