Q1:Are you a Factory or a trading company? We are a old factory which is located in Shenzhen City,Guangdong,China.
Q2 : What are needed for quotation?
PCB : Quantity,Gerber file and Technic requirements(material,surface finish treatment,copper,thickness,board thickness...)PCBA : PCB information,BOM,(Testing documents)
Q3 : What file formats do you accept for production?
Gerber file:CAM350 RS274XPCB file:Protel 99SE,P-CAD 2001 PCBBOM: Excel (PDF,word ,txt)
Q4 :Are my files safe?
Your files are held in complete safety and security.We protect the intellectual property for our customers in the whole process.All documents from customers are never shared with any third party.
Q5 : What's your MOQ?
We have no MOQ.We can flexibly handle small and mass production.
Q6 : How about the delivery ?
Normally,our delivery time is about 5 days for sample order.For small batch,our delivery time is about 7 days.For mass proudction,our delivery time is about 10 days .If your order is very urgent,please let us know and we will arrage for you fastest!
Q7 : How can I order your products?
Answer :You can buy our products in 2 ways: The first way is you enquire the product to our salespersons directly and we will draft an order for you to confirm and pay after agreement reached between you and us. The other way is that, if the product can buy online, you can place an order on the products in yourself service.You are welcome to contact us directly.
Q8 : How to ensure high-quality production?
The process is strictly controlled under ISO 9001:2015 standards.Most of our advanced equipment and tools are imported from abroad.Such as Flying Probe,X-ray Inspection,AOI(Automated Optical Inspector) and ICT (in-circuit testing).We have a very professional QC team.
Q9 : What's your payment item?
Answer : Our standard payment is T/T in advance,Paypal,D/A,L/C and western union.
Q10 : What is the warranty time and warranty items?
The warranty is 1 years.If you encounter problems,please take us pictures or record videos and contact us as soon as possible.