Q1: Can you offer free samples?
A: We will return the sample fee once getting the mass production order.
Q2: What is the delivery time?
A: Fast delivery in 5 days, up to order quantity.
Q3: What is your terms of payment ?
A: 30% T/T in advance ,balance before loading or LC at sight.
Q4: Do you provide custom made Products service?
A: Yes,custom made is acceptable.
Q5: Can I go to your factory to visit?
A: Of course, welcome to visit our factory anytime.
Q6: What product information do I need to provide?
A: Please kindly tell us what’s the steel grade, specification (thickness, length, width), surface treatment requirement do you have and quantities you need to purchase.
Q7: It's my first time to import steel products, can you help me with it?
A: We will do our best to give the solution and help you on the business.
Q8: If products not comply with the contract demands, what will you do?
A: We will compensate the customer for all the loss without any hesitation.