* Physical damage caused by shipping and Missing item must be reported within 30 days after the delivery date posted on Courier’s website.
* Shipping cost is non-refundable once the order already shipped out
* For defective items being returned, please be advised that the cost of shipping will not be refundable. The total amount you will receive will be the amount of the product only.
* Defective product return will not be accepted without prior authorization from employee of WEIXIHAO
* If customer would like to return a non-defective product, please read:
- Customer needs to be responsible for shipping cost of non-defective products.
- The product MUST BE unopened and fit for resale condition accompanied by, including but limited to, the original packaging, manuals.
- 30% Restocking Fee will be charged for returning the non-defective product.
We will not refund if the return does not match the above condition.