Q1: How soon can I get an offer? A: We usually quote within 24 hours upon receipt of your inquiry. If it is urgent, please call us or let us know in your email so that we can prioritize your enquiries.
Q2: What's the sample and goods lead time?
A:The stock sample for 3 day,custom sample for 7-15 days, bulk order for 30-45 days.
Q3: Do you have any MOQ limit ?
A: Yes,the MOQ is 100pcs but any trial order is welcome.
Q4: How do you ship the goods and how long does it take to arrive?
A: According to your order quantity,usually ship by sea or by air and by express,20-30 days by sea,5-7 days by air and 3-5 days byexpress.
Q5: How to proceed an order?
A: Firstly let us know your requirements. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirm the artworks and pay deposit for formal order. Fourthly We arrange the production & shipment then you pay balance to us.
Q6: Is it OK to print my logo on the product?
A: Yes. Please provide the logo AI file so that our designer can make the mock up for you approval.
Q7: Can you support custom packing?
A: Sure,custom polybag with warning text,gift box or display box is welcome.