Q1: What product information do I need to provide?
A: Please provide the grade, width, thickness, surface treatment requirements you need and the quantity you need to buy.
Q2: I am importing steel for the first time, can you help me?
A: Of course, we have an agent to arrange the shipment, and we will do it with you. If you have any other questions and please contact us.
Q3: What are the shipping ports?
A: In general, we ship from Tianjin ports, you can specify other ports according to your needs.
Q4: How about the product price information?
A: The price changes according to the cyclical price changes of raw materials, and we will offer very competitive prices and services according to your quantity requirements.
Q5: What are your payment terms?
A: Payment<=1000USD, 100% prepayment. Payment >= USD 1000, 30%-50% T/T in advance, balance before shipment or according to copy of bill of lading or letter of credit at sight.
Q6. Do you provide customized product services?
A: Yes, if you have your own design, we can produce according to your specifications and drawings.
Q7: What certifications do your products have?
A: We have ISO 9001:2000, CCC certification, TS16949 international quality management system certification, the third party inspection, such as SGS, BV, etc.
Q8: How long does your delivery time take?
A: Generally, our delivery time is within 7-15 days, if the quantity is extremely large or there are special circumstances, it may be longer.
Q9: How many countries have you exported to?
A: We had exported to the United States, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia and other African countries. We are familiar with different market demands, which can help customers to avoid many problems.
Q10: Can I visit to your factory?
A: Of course. It's our pleasure to have you visit our factory.