Q: Are you a factory or a trading company?
A: Our company was founded in Guangzhou since 1995. It is mainly specialized in the design, development and production of leisure equipment such as Outdoor SPA, Swimming Pool, Endless Pool, Sauna etc.
Q: How do you guarantee product quality before delivery?
A: After the product assembly is complete. We have professional QC to carry out water test and electrical test many times to ensure product quality.
Q: Do you support OEM and ODM services?
A:Yes. We are an experienced OEM and ODM service factory.
Q: How long is the warranty period?
A:1) 5 Years for the USA Optix Acrylic Sheet.
2) 2 Years for the USA Balboa Control System.
3) 1 Year for the spare parts and accessories.
Q: How is the installation of hot tub?
A: Installing a hot tub is very simple. Basically, you need to ensure that you can enter the yard; a sturdy, level place to set up the installation location and electricity, as well as nearby garden hoses. Although most hot tubs are installed outdoor, you also can easily install them indoor.
Q: How often does the hot tub need to be replaced the water?
A: Due to the accumulation of chemicals, it generally needs to be emptied and refilled every three to four months. But the time really depends on the water care system you choose and your usage habits.