Q1. What's your payment methods?
A: Tyte accept payment methods of Paypal, Western Union, Money Gram, T.T, Alibaba payment
Q2. How long will you delivery my order to me?
A: It normally take 3-5 working days by express. 7-10 working days by air. Longer by sea
Q3. How can I trace my order?
A: Once your order is shipped, Tyte will send you the shipping information including tracking no at once
Q4. If I am not satisfied with your products, can I return goods?
A: Tyte will offer exchange or refund service for the defect of our products during the warranty time. Please contact us before you return the defective products.The buyers will pay for the cost of return shipments, and we will responsible for sending the replaced or repaired items back to buyers.
Q5. Do I need to pay custom duties?
A: The price doesn’t include importing fees such as customs duties. So you have to pay these fees according to the regulation of your country, and Tyte will try our best to assist you for your requirement. If you have special requirements for declared values, please inform us before you make an order.