Q1: Are you a factory or a trading company?
We are a professional lithium battery manufacture and trade factory, established in 2011. Until now, our product have been exported to more than 60 countries and regions. The Factory are is about 3000 squire meter, there are about 80 production technician and our annual output value is 5 million US dollar.
Q2: How can we guarantee quality?
Our company has passed the ISO9001 quality management system for 8 year consecutively. We strictly control the product quality. There will be an inspection report before shipping and each product has 1-3 years warranty.
Q3: Do you have MOQ ?
There is different MOQ for different product, please contact our sales for the specific MOQ.
Q4: what is your lead time if I placed an order?
The lead time for battery cells is 3-7 days, and 7-15 days for special models; 15-20 days for customized battery pack, and 20-40 days for special models; Please contact our sales for details.
Q5: Can you make customized battery?
Yes,please contact our sales and explain your requirements of customization. Our sales will provide specific solutions for you.
Q6: Is the battery BMS included?
Yes,every one of our battery packs includes single reliable BMS to protect customer's safety of use.
Q7: What kind of the package of the battery?
Normally,we will package the batteries according to battery type and shipping methods. For battery cells, we usually use individual carton box to pack them. For battery packs, we will use stronger package like wooden boxes to pack.
Q8: How about the lifespan of your battery?
Normally,there are "calendar life" and "cycle life" for lifespan of the battery. May I know which one you concern?
Q9: How about warranty?
We offer 1-3 years warranty based on different product
Q10: How should I place an order?
Please contact our sales,they will help you confirm the technical requirement and place the order.