Q1: What's your MOQ?
A1: Our Minimum order quantity is 10pcs and we accept sample order.
Q2: What should I do if I’m not satisfied with your product?
A2: If there are defects in its quality, we can exchange a good one for you. Generally, this problem is rare.
Q3: What is the lead time?
A3: For generic products that we have inventory, lead time can be as short as 3-15 days.For customized products, the lead time depends on one your quantity and requirements for products.
Q4: How can we get your lowest price?
A4: We offer competitive prices in the marketplace. To get the most favorable price, usually quantity is the key.
Q5: How do you guarantee our benefit if I'm going to place the order?A5: Customers are recommended to place the order online through Alibaba to guarantee your side of benefit as much as possible, also you are welcome to check our factory at any time.
Q6: Do you have an Amazon member?
A6: Yes, many of our customers sell our products on Amazon, we will help you to stick the SKU and FBA labels.
Q7: What payment method do you accept?
A7: T/T, L/C, Money Gram, Paypal, Escrow, etc.
Q8: How will you deliver my goods to me?
A8: We always ship by air and sea. In the mean time, we cooperate with international expresses such as DHL, UPS, FedEx, TNT to enable our customers get their goods rapidly.
Q9: How long do I need to wait before my goods arrive?
A9:5-7 days for air transportation, 2-5 days for international express. 20-40 days for sea transportation.
Q10:What is your product quality?
A10: Our raw materials are purchased from qualified suppliers, and we have a strong quality control team to guarantee our quality according to AQL standrad.