Q1: Are you manufacturer or trading company?
A1: We are manufacturing factory + trade integration with more than 15years production experience in this field and 5 years exporting experience.
Q2: Can I get samples?
A2:Yes we can provide samples, client need pay the sample fees and express charge.
Q3: Is it possible to make our logo on the product?
A3: OEM and ODM is available, including special design,color, logo, packing etc.
Q4: Can I get any discount?
A4: The price is negotiable, we can offer you discount according to your order quantity.
Q5: What is the process of an order?
A5: Making artwork and design drawing---making samples---samples test---mass production---finished product inspection---packing
Q6: What is your delivery period?
A6: Generally around 10-25days. If we have inventory, we can arrange shipment within 3days.(Only need time to change the plug and do the pre-shipment test) Also, production lead time depends on specific items and quantity.
Q7: What about the warranty-after sales service?
A7: We offer 1 year warranty for our machines.We have after-sales department for 24hours consultation service.