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Q1: What is your company's main business? |
A1:We develop a wide range of smart cards, contactless readers and related products. |
Q2: Can I trust your company? |
A2:Yes,you can trust us.We were founded in 1995 and we are a wholly owned subsidiary of Leadway Technology Investment Group Limited. Leadway Technology Investment Group Limited is a listed company of Hong Kong Stock Exchange (SEHK: 2086). |
Q3: What are the shipping methods? |
A3:We offer DHL/FEDEX/etc.for air shipments. Please contact us if you want us to ship by sea shipments. |
Q4: How about the delivery date? |
A4:In general, once we receive the order ex-stock products will be shipped out in 10 days. |
Q5: Do you offer customized label and logo? |
A5:Yes.wedo offer customized labe and logo.However MOQ requirement must be met. Please contact us for more information. |
Q6: How about the MOQ? |
A6:There is no MOO reauirementfor ex-stock products.Fornon-ex-stock products. Please contact us to enauire on MOQ. |
Q7.Where can I download the drivers, product manuals and datasheets? |
A7:They can be downloaded at ACS official website:https://www.acs.com.hk/ |
Q8.Do you provide Software Development Kit(SDK) free of charge? |
A8:For most of our products,we sell the Software Development Kit(SDK) separately. We do not provide it free of charge.Please contact us for details. |
Q9: How long is the warranty period? |
A9:ACS warrants producets against defects in materials and workmanship for ONE (1) YEAR from the date of purchase. This warranty is subject to warranty terms. Please access http://www.acs.com.hk/en/warrant-rma for more information. |