After-sale Service
We will be responsible for our products always, if there is any problem, pls feel free to contact us and we will solve it (even if you have problem with your own forwarder or supplier, we also will help to solve problem for you).
Free Samples
For long term cooperation clients, we supply all free sample. Our company pay for everything,
For new clients, sample fee will be returned to you after bulk order (special products not included)
Quick Response
During our working time (9:30 – 18:00, Monday to Friday, Beijing Standard Time), we will reply immediately. In other time, we averagely reply within 2 hours.
Certification Assistance
We can help you get certifications you need (CPSC,CPSIA,CE ,REACH and other), because we are on good terms with labs.
New Arrival Recommendation
We will recommend our new design product and trend product on a regular basis.
Product Improvement and Development
We will give you suggestions of product improvement and development based on our expertise and experience.
Emergency Delivery
If your product is selling well and need more replenish badly, we will do our best to negotiate with our supply chain to produce for you in a short time.