1.Do you have OEM service and is customization possible ?
Yes,for bulk orders we can provide OEM service, making customer logo on our workstation;
2.Do you have show room in USA?
No.
3. What is monitors configurations:
The IW-R1 supports
32:9 single ultra-wide curved monitor up to 49"
21:9 single ultra-wide monitor up to 38
16:9 single monitor up to 32"
16:9 Triple monitors up to 3x28"
1x34" 21:9 monitor with 2x27 16:9 monitor portrait
16:9 Double monitors 2x28" (custom bracket)
Weight: Up to 53lbs / 24kg in total
VESA spec. 75 x 75, 100 x 100
Monitor Height: Up to 17" / 43cm with VESA holes in the middle.
4.Regular color available:
The regular color is white/black, chair is black color with options for cowhide leather,super fiber leather,PU etc.
We offer other colors as red/blue/yellow by for extra cost and longer delivery time.
5.Does the workstation comes with monitors?
No,we don't sell monitors. Since customers has their own monitors and it's quite easier and cheaper to get VESA compitable
monitors On Amazon.
6.Is installation work complex for your workstation ?
We have detailed step by step videos guide for instllation:
https://photos.app.goo.gl/H5xGQjKD57Q8Kq3U6
7.What's the use of your base for workstation ?
The Base is for hide mid-size computer casing inside to keep a tidy working environment, and it has four wheels beneath,which
makes it move around easily and the outlook of base with workstation is cooler.
8.What is your Warranty policy:
We provide 1 years warranty for the electronic parts of the workstation, 2 years for the structure itself,it's made of very thick
high strength carbon steel , it strong enough for many years of normal use.
9.How do you handle after-sale services ?
We will have video call with customers to find out the problem of workstation , then send out the right replacement parts to customers through courier,and guide customer to fix the problem by video call/show.