Q: Will the mould charge be returned back if I place the order?
A: Yes,for silk prining cost,we will return back when you qty reach 5000pcs , for hot transfer printing cost,when qty reach 100000pcs.
Q: Is the sample free?
A: Yes, the ready made sample is free, and you just need to cover express fees.We charge fees if you need customization.
Q: What is the delivery time?
A: Usually,15-20 days based on 5000 pcs , or depends on your final printing logo and qty.
Q: What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent,
we can pack the goods in your branded boxes after getting your authorization letters.
Q: What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.
Q: What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU,DDP.
Q: How about your delivery time?
A: Generally, it will take 3 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q: What is the MOQ ?
A: The minimum order quantity of inventory products is 1 set
Q: how can we guarantee quality?
A: Always a pre-production sample before mass production; Always final Inspection before shipment;
Q: Can I get a lower price if I order large quantities?
A: Yes, cheaper prices with more bigger size orders.
Q: Can I get the pre-production sample ?
A: Yes, we will send you sample, after you confirm, then we will start production.
Q:what services can we provide?
Accepted Delivery Terms: FOB,EXW,DDP,DAP;
Accepted Payment Type: T/T,L/C,Credit Card;
Provide professional transportation advice and product instructions.
Q: How could you ensure our Money Safety and Quality Excellence?
A: We are an Assessed Supplier on Alibaba.And if you still have concern about money safety, we can build a trade assurance order on Alibaba for you.
For any quality problem, we always provide full after-sales service, including free goods replacement and refunding
Q: Can you ask for customized logo on the product?
A: Yes.When your order more than 10000 pieces,we will accept your customized logo.