1. Are you a trading company or manufacturer?
we are a manufacturer and we are glad to purchase for you.
2. What is your MOQ? Our MOQ is 2pcs. Welcome to take free samples!
3. Can you put my logo on the products?
Certainly, we would like to do that. OEM and ODM are both available.
4. How can you guarantee the quality? Before purchasing, how can we get to know the quality?
We always confirm pre-production samples before mass production, 100% QC test during mass production, and always final Inspection before shipment. You can also arrange 3rd party QC for inspection before shipping, if necessary.
We can arrange samples before purchasing.
5. How long is your delivery time?
2-7 days for products in ready to ship. Around 15-20 days for products out of stock.
6. Are your products conform to our standards?
We have been in the lock industry for many years, and our products have been exported to more than 30 countries, so we are very confident in meeting your standards.
7. How long is the warranty?
We provide 1-year warranty, pls feel free to contact us for any questions.
8. What should we do if goods are received with some quality problems?
All goods have been inspected during the assembling and packing, the chance to get defective slide is very rare. If there are some quality problems, such as finish problem, damaged problem, please kindly take some photos and show to us proof, also please show us the carton imge to locate the quality supervisor. After we verified the problem, we will give refund or resend the goods.