Q1: Are you a factory?
A: Yes, we are a 10 years experience factory, located in Shenzhen ,China.
Q2: Can we customize the products ?
A: Yes. Our factory offer OEM ODM service. Such as: open mold, custom packaging, logo or color.
Q3: Are your products safe and healthy? Do you have any certificates?
Of course ,all our products are made from 100% food grade silicone, BPA Free and non-toxic.We have EN71,F963,CPSC, ISO and other certificates,if you need ,please contact us .
Q4: Is it available for sample?
A: Yes, sample is free, you only need to pay the freight.
Q5: What's the lead time for the order?
A: Stocked sample:1-3days, Customized sample: 7-12 days, small quantity: 10-20days; large order: 20-30days, it depends on order quantity.
Q6: What's the payment term?
A: 50% T/T ,70% balance before shipment,TT, Trade Assurance Order, Paypal,West Union etc.