Q1: Where do you ship from?A: We are based in Guangdong, China. And will ship from Guangdong.
Q2.what can I buy from your company?
A: Printer Toner, Printer Drum Core, Printer Scraper, Printer Transfer Film Fixing Roller and so on.
Q3: How long can I receive the goods?
A: We will arrange the delivery within 5~7 working days after receiving the deposit or full amount. The shipping time takes about 3 to 5 days by air. 7 - 40 days by sea depends on different countries.
Q4: How about the machine installation if I don't know how to install?
A: After receiving the machine, you can consult us, and we will provide online help and guidance
Q5: How to pay? Can I use credit card?
A: You may use the following methods of payment: Ali Trade Assurance, credit card (through ali Trade Assurance), bank transfer, and Telegraphic Transfer (T/T) payment, Western Union, Money Gram.
Q6: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number after shipping your items, you can track the goods in every minutes online by your phone or computer.