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Lucky Tone specializes in the design and manufacture of Public Address, Conference equipments and professional

audio system solutions. With power amplification, loudspeaker, and PA system management engineering resources

all located under one roof. Lucky Tone uniquely leverages these technologies to deliver products and systems that

far outperform the sum of their parts - providing compelling solutions for public Address and Conference systems,

and professional installed sound for customers worldwide. Lucky Tone advances in manufacturing and quality control processes. The company manufactures in its 8,000 square meter, state-of-the-art factory, located in Guangzhou.

Utilizing a compliment of demand planning, parts procurement, operations and logistics, computer-controlled

system, and rigorous testing and control, our facility is designed with build-to-order flexibility, giving the company

unprecedented ability to respond to customer needs while keeping both parts and finished goods inventory at

well-maintained levels.

Our Mission Statement: Provide high quality and total audio solution to our customers!

Our Company Values:
Quality: Excellent and consistent quality are the base for our company, customers and suppliers.
Service: Timely, friendly, and meet the need for the customers.
Customers: We work together and grow together with customers.
Working: As we provide entertainment products, we will provide happy working environment.

Q1: How long is the lead time?
A1: Generally 4 weeks. If any urgent orders for projects, we will do our best to expedite the process 
      and deliver faster. But for OEM orders, lead time would be little longer on the first order since we 
      need more time to communicate the requirements and confirm artworks...

Q2: What's your payment term?
A2: Our policy is at least 30% deposit before production, and 70% paid before shipment date. 
      Certainly, L/C is also accepatble

Q3: How do you pack my goods to ensure intactness in the course of transportation?
A3: We always take care of our products and pack them properly! 
      For example, we use strong cardbox (export carton) stuffing with enough foam /bubble and inner boxes 
      for air shipment or express, and optional pallet packing could be used for LCL sea shipment for better protection.


Q4: What's your delivery term?
A4: We quote and deliver on the term of FOB Huangpu. Of course, CIF, C&F or even door to door is acceptable,

      so we will check and quote shipping cost additionally.

Q5: How about the warranty and after-sales service?
A5: Our warranty is one year, but considering the long transit time to oversea customers, we offer one and half year 
      warrranty from the production date on serial numbers on. For any failure (non-human induced), we shall provide
      you free spare parts and instruction for repair.

Q6: What's your advantages over competitors?
A6: It's very good question :) Our advantage is more than 10 years expertise and experience in the commercial audio 
      industry, we are good at listening to our customers, getting to know their need and proposing right solution 
      with reliable products. With support from specilized R&D and proficient production teams, we succeed in 
      offering innovative and sophisticated audio equipments of cutting-edge technology, and always keep in mind 
      that to make our customers win and profitable is the core in business cooperation.