Q1. Customer: Are you a factory or a trading company?
A1. LangFan: We are a manufacturing factory. We have more than 50 employees in different departments.
Q2. Customer: What is quality control?
A1. LangFan: All orders will be strict with the steps below:
① During production inspection. (QC will do the inspection during the production line.)
② Final inspection (Quality testing by QC and Technical team)
③ Pre-shipment inspection(Packaging check and loading supervision)
At each step, nonconforming products are selected for reproduction.
Q3. Customer: What are your price terms?
A3. LangFan: Normally FOB(free on board), CIF(cost insurance and freight), EX-work.
Q4. Customer: What are your payment terms?
A4. LangFan: Generally T/T 30% deposit, the balance should be paid by T/T before shipment.
Q5. Customer: May I get your samples for free?
A5. LangFan: Sure, you will get our free sample. But you should pay for the freight.
Q6. Customer: How soon can I get the sample?
A6. LangFan: within 3-5 days for stock samples.
Q7. Customer: Can you produce the goods as customer design?
A7. LangFan: Veitop: Welcome. If you send us the design or sample, we will calculate the cost and unit price for you soon.
If you have any further questions, please contact us and we will get back to you soon.