Q: What's the minimum order quantity of toner cartridges? A: Generally MOQ is no limited. Different products have different MOQ.
Please feel free to contact us for specific conditions.
Q: How to deal with defective products?
A: We offer a 12-month warranty on our toner cartridges. If the quality problem is caused by processing or packaging discomfort during the manufacturing process, we
will apply 1:1 return or refund.
Q: What are the delivery terms?
A: Delivery is 7-12 working days after receipt of deposit for regular orders and 1-3 days after receipt of full payment for sample orders.
Q: What certifications does Wegain have?
A: We have CE, IS014001, IS09001, STMC, ROHS,GB/T 29490-2013 certificates and so on. Q: Can Megain create packaging for my brand? How to arrange?
A: Of course, we haveexcellent packaging designers, we will print according to your logo requirements and welcome you to customise all kinds of packaging.
Q: What payment methods does Wegain support?
A: T/T, L/C, Western Union, Alipay (credit card 5% fee), bank transfer, Paypal, etc.