1. Q: Do you provide any guarantee and after-sales service?
A: Yes, we provide one year quality guarantee for standardized products, also we provide lifelong video remote guidance service whenever you have question for our catering equipment.
2.
Q: How can you guarantee quality?
A: Always final Inspection before shipment;
3.
Q: What can we buy from you?
A: Commercial food equipment, food automation production lines, etc. We can also provide you solution for customized food processing equipment according your requirements.
4.
Q: Do you provide equipment that meets our country's standard voltage and plug?
A: Yes.
5.
Q: Will the product be same as the pictures on website?
A: Machinery and equipment need to be constantly updated and optimized. The product you receive may be the result of several generations of our updates. There may be some differences in appearance, but we guarantee that the function of the equipment is the same and the quality is the best.
6.
Q: Do you accept refunds?
A: If it is a standardized product and has not been shipped, we can refund the money. If the equipment has been delivered, we can provide every guarantee that the machine will work.
7.
Q: Does the FOB prices shows on details are accurate prices?
A: As most MOQ for equipments is 1 set, the FOB costs might be higer than price with shipping to door, so we show the EXW price
instead if you quantity is 1, and you can contact us for the total price with shipping.