Q: What's the necessary information should be provided before purchasing an elevator?
A: 1. How many floors does the elevator travel?
2. What's the travel height of the elevator?
3. What's the top height of the elevator?
4. Is there a pit? What 's the pit size?
5. What's the shaft size? Shaft width and shaft depth?
Q:Installation, after-sales service and technical support:
A:1. Complete accompanying documents including installation manual shall be delivered together with the elevator equipment in the container;
2. Remote technical support can be obtained through e-mail, WeChat, video, etc;
3. If necessary, technicians will be dispatched “paid” to the job site to help you according to your needs.
Q:Spare parts and guarantee:
A:1. We will provide you with free vulnerable parts delivered with the container;
2. If any parts are damaged due to quality problems within 13 months after the date of the B / L, we will send a new replacement after confirmation.
Q:Package:
A:Wooden boxes and bundles are standard export packages.
Q:Term of payment:
A:T/T at sight or L/C.
Q: Can we visit your factory before we order?
A: Of course, you're welcome to visit us. The company address is 1502, 15th Floor, Block A, Parker Mansion, Jinsui Avenue (middle), Hongqi District, Xinxiang, Henan, China.