Q1. Could I get a sample before order? Sample lead time?
A: Yes, we welcome sample order to test and check quality. Sample cost has to be paid by the customer.Sample lead time 3-5 days.
Q2. Are you a manufacturer or trading company?
A:We are manufacturer, not long can we offer best quality and lowest price, but can offer the warmest and the most professional service.
Q3. How long does it take to manufacture once an order has been placed? What is shipping term?
A:For stock towels, we will send goods to you within 5-8 days, for usual productions, the production time is about 15-25 days.
Q4. Is it OK to print my logo on the product?
A: Yes. custom logo can be printed on them but for a certain amount
Q5. How to proceed with an order?
A: To Order:
1. Kindly confirm quantity and specs
2. We will give final confirmation of price
3. Customer will make the Payment
4. We start right away after payment is received.
Q6. If any defective towel, how can you settle it for us?
A:We have 1:1 replacement for the defective towel, and after you receive the bulk products, we will offer you 30 days post-sale service to track our products quality.
MORE QUESTIONS?
Kindly contact us with more questions