1. What Types of Products Do You Offer?
We offer a range of network cabling products including RJ45 connectors, Ethernet cables, patch panels, network modules, and various networking tools.
2. Do You Support Customization?
Yes, we offer customization options for our products to meet specific customer requirements. Please contact us with your detailed needs.
3. How Can I Ensure Product Quality?
We ensure quality through pre-production samples and final inspections before shipment. Each product undergoes rigorous testing.
4. What Payment Methods Are Accepted?
We accept T/T, L/C, PayPal, Western Union, Alipay,and Cash. Payments can be made in USD, HKD, and CNY.
5. What Are Your Delivery Terms?
We offer various delivery terms including FOB, CIF, EXW, DDP, and Express Delivery to accommodate different shipping needs.
6. What Is Your Warranty Policy?
We provide a warranty for our products to guarantee their quality and performance. Please refer to specific product details for warranty periods.
7. How Do I Track My Order?
You will receive a tracking number once your order is shipped. You can use this number to track your shipment online.
8. What Languages Does Your Customer Support Team Speak?
Our customer support team is fluent in English and Chinese, ready to assist you with any inquiries.
9. Can I Return or Exchange Products?
Yes, we have a return and exchange policy. Please contact our customer service team for details on the process and conditions.
10. How Can I Contact Customer Support?
You can reach our customer support team through the contact information provided on our Alibaba page. We are here to help with any questions or concerns.