Q1: Is the product original?
A1: Yes,it is indeed 100% original and authentic, we never sell fake battery, honest is the best policy.
Q2: How can I place order?
A2: You can place order on Alibaba directly or contact us by email about your order details.
Q3: How do you ship the goods?
A3: Usually by UPS,TNT, DHL,Fedex...(We will choose the best available shipping methods for you always)
Q4: Can i have samples to test? and what is lead time for sample order?
A4:Yes,we welcome sample order to test and check quality.
Q5: What about the lead time?
A5: Sample needs 3-5 days, mass production time needs 5-7 weeks, it depends on order quantity.
Q6: Do you provide affer-sales service?
A6: Yes, the warranty is 12 months, if any quality problems on our side in this period, we can send new one as replacement.
Q7: Do you accept OEM/ODM?
A7: Yes, please tell us your requirement, we can make that according to your need.
Q8:Is your product safe?
A8: Our products passed the overcharge, over discharge, over temperature, short circuit, acupuncture and ther safety tests, on fire, on explosion at any circumstance.