1.What's your Minimum Order Quantity (MOQ)?
A:The MOQ varies depending on the product. Please get in touch with our sales team for specific details.
2.Is there a discount available?
A:Yes, absolutely. We regularly offer promotional discounts on various products. Stay in contact with us to stay updated on our latest promotions.
3.How can I check the quality before placing an order?
A:We value every customer. Please provide our sales team with your detailed requirements and specifications, and they can arrange for free samples for you to evaluate.
4.How do I start an order or make a payment?
A:You can initiate an order by sending us your Purchase Order (PO), or simply by confirming your order via email or Trade Manager. We will then send you a Proforma Invoice with our bank details for your confirmation, after which you can proceed with the payment.
5.How do you handle quality complaints?
A:Our quality control process aims to minimize any quality issues. However, if you encounter a problem caused by us, please contact us immediately upon receiving the products, and we will address it promptly.
6.What payment methods do you accept?
A:We accept various payment methods, including TT bank transfer, L/C, Western Union (WU), PayPal, and others.