1 Q: Are you a factory or trading company?
A: We are a manufacturer of inkjet printers and printer cartridges. We have 20 years of experience in inkjet marking industry.
2 Q: Do you have after sales support?
A: Yes,we are happy to give advice and we also have skilled technicians available across the world.We need your machines running in order to keep your business running.
3 Q: I am not sure if this machine suitable for my work?
A: Don't worry. Just tell me your printing materials, printing production line and printing needs, and I will recommend the machine that is most suitable for you.
4 Q: How can i do if the machine goes wrong?
A: If you encounter such problems, you can provide online services, and you can contact our sales personnel. In addition, we also provide engineers with online guidance services. Please contact us and do not attempt to repair the machine yourself or by others. We will respond as soon as possible within 12 hours to solve the problem for you.