1Q:Are you manufacturer or trader?Where are your factory located?
A: We are manufacturer with professional designers and engineers. Our factory is located in Zhuzhou, Hunan, China
2Q: I can’t find the product on your catalogue, can you make this product for me?
A: Our catalogue shows most of our products, but not all. So just let us know what product do you need, and how many do you want. If we do not have it, we can also design and make a new mould to produce it. For your reference, making an ordinary mould willtake about 35-45 days.
3Q:Can you make customized products and customized packing?
A: Yes. We made a lot of customized products for our customer before. About customized packing, we can put your Logo or other info on the packing if you can meet our MOQ.
.
4Q: How could I get a sample?
A:We do not provide free sample, if you are interested in our products please contact our customerservice, she can tell you
thedetails of the sample.
5Q: How to guarantee the quality of your products?
A: 1) Strict detection during production.
2) Strict sampling inspection on products before shipment and intact product packaging ensured.
6Q:I need your price list of all your products, do you have a price list ?
A: Please send us your message and submit, then we will send your interested products' price list as soon as possible.
7Q:Do you have a guarantee of your product quality?Can we extend?
A: We have a guarantee of One years.Warranty can be extended with extra charge.
8Q:Can you provide drawing design service?
A: Yes, we have a professional ventilation system engineering team to design and optimize the solution for your project.
9Q:Do you have technical support?
A: We have professional technical team to answer technical question.
10Q:Can you provide installation accessories along withequipment?
A: Yes, of course. This is one of our standard services, we can calculate and quote you needed VRF installation kit
11Q:What is your delivery time?
A: For the standard unit, about 35-40days