Q1: What can printer print? A1: It can print pictures, numbers, time, months, days, two-dimensional codes, all kinds of patterns.
Q2: What is the printing speed?
A2: The highest speed of printing is 406 meters per minute.
Q3: What is the printing distance between the printer's print head and material?
A3: Better between 2 and 5 mm.
Q4: Do you have after-sale?
A4: Sure,We have remote technical support 7*24.
Q5: How much capacity does a cartridge have and how many words can it print?
A5: With 42 ML fast-drying ink, a cartridge can print 800,000-1.5 million characters.
Q6: How should I get more videos or details if I need them?
A6: You can get more information from our .customer service.
Q7: How long does it take for the ink to dry?
A7: About 3-5 seconds.
Q8:What terms of payments you offer?
A8:Payment should be in USD or RMB on the basis of exchanging rate. Payment of T/T, Western Union, Paypal, cash etc.would be accepted.
Q9:How to apply refund?
A9:Once the PI has been confirmed and ordered goods are ready, a refund will not be available for a canceled order. But a refund would back to you in time if we could not offer the products required, due to the shortage or unavailability.
Q10:What kind of transportation methods you offer?
A10:For small package, delivery by DHL, UPS,Fedex, TNT. For large package, by air or sea will be better. And freight with buyers' prior delivery would be confirmed.
Q11:When goods can be delivered?
A11:After we received money within 2 days.