1. Question: Do you have stock reserves?
Answer: Yes, we have a 10,000 square meter warehouse with a standing stock worth $10 million USD, ensuring ample supply.
2. Question: What is the delivery time after payment of the order?
Answer: Stocked products can be shipped within 3-7 days.
3. Question: What is the Minimum Order Quantity (MOQ)?
Answer: The MOQ for stocked products is 100 units.
4. Question: Do you provide free samples?
Answer: Yes, we can provide free samples, but the customer is responsible for shipping costs.
5. Question: How are the products packaged after shipment?
Answer: They are packaged in cardboard boxes with moisture-proof wrapping film to ensure sturdy and moisture-resistant packaging.
6. Question: What are the shipping methods?
Answer: For sea freight: Warehouse → International shipping company warehouse → destination country port → buyer.
For air freight: Warehouse → International shipping company → buyer.
7. Question: Can you produce custom-made products?
Answer: Yes, we have advanced and complete production lines that allow us to customize packaging according to customer requirements.