1.Product quality
Q: How to ensure product quality?
A: Strict quality control, including raw material inspection, production monitoring and finished product testing, to ensure compliance with international standards.
2. Product customization
Q: Can I customize the product?
A: Provide a full range of customized services, including size, color, material, function, etc., to meet customers' individual needs.
3. Delivery time
Q: How long after order?
A: The order is confirmed within 24 hours, the spot is sent out 3-5 working days, and the customized products are determined according to the production cycle.
4. Problem handling
Q: How to deal with product problems?
A: Contact us within 7 days to arrange return or repair, protect the rights and interests of customers, trace the root cause of the problem and improve.
5. After-sales service
Q: What after-sales services do you provide?
A: Provide product consultation, technical support, maintenance services, etc., a variety of ways to contact the after-sales team to ensure worry-free use.
6. Transaction security
Q: How to ensure the security of the transaction?
A: Cooperate with internationally renowned payment platforms, comply with international security standards, and establish a credit evaluation system to reduce risks.
7. Product price
Q: How to determine the product price?
A: Based on the comprehensive consideration of raw materials, production costs, market supply and demand and other factors, to provide cost-effective products.