Принимаем заказы на ноутбук с путешественником металлический держатель для ручки

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FAQ

CONTACT US

Q1:Do you make custom designed LOGO/brand for pens ? Can you introduce the product quality and material details?

A1:Yes,we welcome your custom images and ideas for pens, we can print/laser engraved your design on the pens and custom different material, size and colors for pens.

We have gel pens. signature pens. Wooden pens. Brass pen and other materials of pens. More high-quality refill. We also accept OEM/ODM

Q2: Are you a trade company or a manufacturer?

A2:We are industry and trade Integration CompanyWe have CE patent of appearance design OEM and ODM services are available. Just let us know your order details.

Q3: Do you ship to my country? How long does shipping usually take?

A3: Sure. We will choose a cheapest and safe way for you, normally send by DHL/ Fedex /TNT/UPS Allow about 3 days to 10 days for shipping. we accept dropshipping. In large quantity we recommend that you choose sea transport, that will reduce the cost for you.

In large quantity we recommend that you choose sea transport, that will reduce the cost for you

Q4: Which payment Methods can I use?

A4: You can use MoneyGram, Western Union, T/T, Trade Assurance. alipay, paypal etc, you can even mail us for check.

Q5:What is minimum order quantity?

A5:We are accept customized small order .

Q6: How To Order?

A6:(1)Selecting the pens.Send inquiryPls contact with us

(2) .Will send you catalog about our products.

(3).Offer you best quotation.

(4).Send sample(In case if you want sample to confirm the quality.)

(5).Sample confirmed.

(6).Normally full payment.But also accept30%-50%payment for deposit first

(7).We arrange production when we get the payment/deposit

(8).Take picture for you when the mass production complete

(9).Pay the balance.

(10).Delivery ASAP.

Option1:By sea shipping,to sea port(about 20-25days)

Option 2:By air shipping to air port(3-10days)

Option3:By International Express service,door to door service.(3-7days)

Q7: What about the price?

A7: The price is for reference only,do not do the transaction price. Because raw material prices will be changed. Please email or use TradeManger to chat with sales to confirm the price.

Q8: How is the after sales service?

A8:(1). We have a huge team which is in charge of after-sales service, also a service hotline dealing with buyers complains and feedback.

(2). We offer 24-hour online service to help buyers solving problems.

(3). We offer buyers updated market information regularly.

(4).We offer full-package service for those buyers visiting Kingphone.

Any questions please contact us by trade manager or email, wechat,whatapp.skype.

we will get back to you as soon as possible.

Our office hours are:

9:30 a.m. to 6:30 p.m. (GMT +8) from Monday to Saturday

And our office is closed on Sunday and public holidays (China mainland)

We apologize for the late reply during the holidays

♦ Shipment: DHL, UPS, Fedex, EMS, TNT,Sea transportation ect. Let me know your address,

I will check optimal express for you, express will directly take package to your hand from China.

♦ Payment Terms

We accept  Western union, T/T, alipay, Trade Assurance and so on.

Just let me know which one is convenient for you.

♦Packaging informations:
1)Inner packaging: transparent box.
2)outer packaging: Export carton.
3)Custom packaging is highly welcome.

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Any questions, please write email to us or call us , we will reply you ASAP.

thank you!

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