Q: What products do you offer?
A: We offer a wide range of scents, oils, and flavors for various industries. Our product portfolio includes fragrance oils, essential oils, carrier oils, natural and artificial flavors, and specialty extracts.
Q: Are your scents, oils, and flavors safe for use in products?
A: Yes, we prioritize safety and quality. Our products undergo rigorous testing and comply with industry standards. We use high-quality ingredients and ensure they meet regulatory requirements for safe usage.
Q: Do you offer custom scents or flavors?
A: Yes, we provide customization services for scents and flavors. Our team can work with you to develop unique formulations tailored to your specific requirements. Contact our customer service to discuss your customization needs.
Q: How do I place an order?
A: Ordering is easy. Simply browse our product catalog on our website and select the items you need. Add them to your cart and proceed to checkout. If you have any questions or need assistance, our customer service team is available to help.
Q: What are your shipping and delivery options?
A: We offer various shipping and delivery options to ensure your orders reach you in a timely manner. During the checkout process, you can select the shipping method that suits you best.
Q: What is your return and refund policy?
A: We have a customer-friendly return and refund policy. If you receive a damaged or incorrect item, please contact our customer service team within a specified timeframe, and we will assist you with the return and refund process. Refer to our detailed return policy on our website for more information.