Q: What's the leading time if I place order?
A: Usually the leading time is 30-45 days. If the products you ordered is in stock, they might be shipped immediately. You'd better contact us to check if it is available in our warehouse.
Q: What is the payment term?
A: We accept T/T, western union, Paypal, credit card, alibaba trade insurance etc.
Q: What is the departure port of your products?
A: Our products are usually shipped from Port of Ningbo, but they can also be shipped from other port in China on your request.
Q: I'm an online seller, is your product package firm enough to protect the product?
A: Yes, we have passed drop test performed by Amazon.
Q: I don't have any experience in importing products from China, can you help?
A: Yes, our professional sales team will teach you how to trade with Jade, and we also have our own forwarder that is able to pull out the container for you and deliver the products to your warehouse directly, you only have to stay at office, it is just a piece of cake to do business with Jade, as easy as buying products locally.
Q: Is there any marketing support from you?
A: Yes, we will provide you with awesome pictures and videos of our products to help you sell more in your market.
Q: Apart from pools, what else can Jade pumps be used for?
A: All kind of water circulation&filtration, spa jets, waterfalls, fountains, fish tank and other water features.