1 : Q: What kind certificate you have?
A: We are a professional manufacturer and we have CE, ISO, SGS and other certificate for your market.

2: Q: Where is your factory located? How can I visit there?
A: Our factory is located in Lin'an District, Hangzhou City, Zhejiang Province, China. It's takes 3 hours from Shanghai airport and 1.5 hours from Hangzhou East Railway Station. We can pick you up if you need, welcome to visit our factory.

3: Q: What is the normal package of your products?
A: Usually our package is blank paper-plastic bag. OEM package is available.

4: Q: Can you make samples?
A: If you need some samples, you can contact with us. We can provide sample productions and delivery services.

5. Q: How does your factory do as quality control?
A: We believe the quality to win credibility, reputation to benefit so there are inspectors in different post and we have material inspection, process inspection, and full inspection before shipment to ensure excellent quality.

6. Q: How do you send the goods to us?
A: For big volume, we can deliver by sea or air; For small volume, we can send by express.

7. Q: How can I get a price of needed product?
A: You can give us your exactly specs details and we can give you a sample and price according to your specification or you can send us a sample and we can give you a counter sample and price according to your sample .

8. Q: Can you make OEM service?
A: Yes. We can provide OEM&ODM service.

9. Q: I am a small wholesaler,do you accept small order?
A: We can accept small order or trial order as long as it meets our MOQ and we would like to grow up with you together.

10.Q: What about the leading time for the mass production?
A: Our leading time is depends on the order quantity and the season you place the order, usually in 30-45 workdays.