A: Yes, we welcome sample order to test and check quality.
Q2. What about the lead time ? A: Sample needs 2-3 days, mass production time needs 4-7 weeks for order quantity more
than 100pcs.
Q3. Do you have any MOQ limit?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by sea shipping and Airline ,.
DHL, UPS, FedEx or TNT also optional.. It usually takes 3-5 days to arrive.
Q5. How to proceed an order ?
A: 1# let us know your requirements or application.
2# We quote according to your requirements or our suggestions.
3# customer confirms the samples and places deposit for formal order.
4# We arrange the production.
5# the customer confirms the large sample or comes to the factory for inspection or we
provide inspection report
6# Inspection passed, arrange shipment
Q6. Can I use my own packaging design
A: Yes
provide the customer's design to us
Also can provide the customer's demand, we complete the design
Q7. Is the product quality guaranteed?
A: Our annual customer complaint rate is below 2%
We have passed the factory certification of several organizations, BSCI,SEDEX,ISO9001.....
There are many inspection points in the production process, especially the waterproof
fabric produced by each roll is inspected
Q8. How to deal with the quality problem?
A: Please submit a picture of the product in question or send the product back.
We will carefully analyze the causes of the problem and propose improvement plans
Discuss solutions with customers
Q9. Do you attend any Hometextile fairs?
A: Yes, We often participate: Canton fair in Guangzhou, China ( March & Sept);
Heimtextil in Frankfurt, Germany (Jan),
New York, US (Jul).
and some irregular exhibition