FAQ

Q:What methods of payment are acceptable?
A:1. Telegraphic transfer (T/T): we accept 50% T/T deposit before production and 50% T/T balance before shipment.
2. Western Union: we accept 100% payment via the western union.
Q:What is the cost of shipping?
A:Shipping cost is based on the following elements:
1. Number of packages
2. Gross Weight
3. Package volume
4. Destination port
Q:How about the delivery time?
A:20-50 working days depends on your requirement and the size of machine
Q:How to package?
A:We will pack the machine by plywood to moisture-proof, anti shake, preventing damage or according to your request
Pre-sale service
1.Supply relative market information and inquiry freely
2.Customization is supplied
3.Equipment device solution
After-sale service
1.One year warranty time except the easy-damaged parts.
2.The lifelong maintenance,only charge material fee.
3.Home installation and commissioning about 7-10 working days, Supplying installation training if you install it by yourself.
4.Retraining the operator by making normative commissioning procedure for equipment ,enable it parameterization and standardization to up to the production conditions reasonable