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Dear buyer,
This machine (0012-04) has 220V and 110V, please contact customer service note.
Welcome to ITOP Kitchen shop. Please read my email before purchasing.
When you choose the express method(like DHL/FEDEX/UPS/TNT), there is a CUSTOM IMPORT TAX.
How much is the CUSTOM TAX?? It depends on your country policy and the value of COMMERCIAL INVOICE.(provided by seller)
I will send you a commercial invoice before I send the product. Please check and confirm.
I'm always glad to help you.
Thanks for reading.
Best wishes,
ITOPkitchen
Return Policy:
1. If you need some of the goods returned, please be sure to keep goods and accessories intact.
2. You need to take all the necessary logistics costs. Buyers are responsible for returning items, please make sure you get our(the seller’s) return address.
3. We will declare the parcel at low value to avoid problems at the custom.Before returning items, please use regular postal service and send us the tracking number.As soon as we receive the items, we will repair or exchange them ASAP.
4. We usually use DHL as our express way. If your country is belonging to remote area, we will choose another way to send the product to you.
5. Please list your special requests(package,value, etc.) in the note when you make payment.
6. If goods are damaged in transit, please keep all documentation and packaging, and contact us within 3 days.