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      1. Q: Are you factory or trading company?

           A: We are factory specialized in pet product from 2008.

      2. Q: Where are your factory located if I need to pay a visit.
          A: Warmly welcom,we located in Dongguan city where cost 1.5 hours from Guangzhou

              Or Shenzhen by car 20 mins by High Speed Railway.

      3. Q: Do you provide OEM service?
          A: OEM & ODM is available, we try our best to make your ideas come ture.

      4. Q: What should I offer if I need my logo on my order?
          A: Logo AI Design artwork needed if you have, idea or conception offer will be helpful

              for free logo design service. 

      5. Q: How can I pay for my orders?
          A: We accpet T/T, West Union, Alibaba Trade Assurance & PayPal

               30% deposit & 70% balance paid before shipment.

      6. Q: How do you guarantee the goods quality?

          A: Pre-production sample confirmed by client.

              Professional QC for inspection while manufacturing & full-inspection after production finished.

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