A Our production time for 100 soft enamel pins is about 8 days, for hard enamelpins is about 12 days, for the rush order, we can finish the order in 5 days.
Q 2. What is the MOQ?
A The MOQ is 50 pcs.
Q 3. Do you provide custom designs? And will I receive an artwork approved before production?
A We provide free vector artwork before production, we will start production after the artwork is approved.
Q 4. Do you have quality check before shipment? What is the defective rates?
A We have quality check before packing, and the defective rates is under 3.5%. and the quality is really not acceptable, we promised to remake or refund for the order.
Q 5. When I reorder my designs, do ineed to pay for the mold charge?
A We keep the mold for 2 year, so if you reorder the same design, we don' t charge the mold forthe reorder in 2 years.
Q 6. How do you deliver the order?
A We use FedEx, DHL, UPS to deliver the orders to worldwide customers, for very large orders we use Air or Sea transportation.
Q 7. Are you a factory or a trading company?
A We are a factory in Kunshan. So that we can assure you the best pricing along with consistent high-quality.