1.What’s your Production time ? For bulk: For the goods in stock
We can send you the goods within 1 day once we confirmed your payment
for the customized goods,the delivery time for packing product (boxes,paper bags and pouches )is about 15-25 days .
For Sample:
Sample time for jewelry displays and packaging products are all 7-15 days .
2.What is your MOQ? MOQ for stock is 1 PC,but for custom product is higher,
different products are with different MOQ
Welcome to inquire about our products and MOQ .
3.Do you have stock items to sell or you can custom? Yes,we have almost all of our jewelry displays and boxes
pouches and pouches in stock
also we can make customized Logo,size,material,color as your requirement .
We can custom your logo on the products ,if your quantity can reach to our MOQ.
4.what is your sample fee policy? If we have the sample in stock
you can pay a little sample fee which is a retail price less than 10 USD usually.
if we don't have them in stock ,then you should pay 30-40 USD.
all of the sample fee will be returned back when u confirmed the bulk order .
also sample freight is charged by the shipping company ,Clients should pay for it
5.My package missed or damaged on the half way,What can I do? Please contact our support team or sales and
we will confirm your order with the package and QC department,
if it is our problem ,we will make refund or re-product or resend to you.
We apologize for any inconveniences!
6.Which payment way is workable? PayPal (for sample fee,goods in stock or order value less than 500 USD )
Western Union T/T (50% deposit at least, 50% before shipment after presentation of ready cargo,and 100% payment for goods in stock after seeing the good pictures ) L/C(order with very large amount )
Suggest to use Trade Assurance, you'll enjoy: 100% product quality protection 100% on-time shipment protection 100% payment protection for your covered amount
