Q: Are you trading company or manufacturer ?
A: We are factory.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.
If you have another question, pls feel free to contact us as below:
Q.How long does it take to receive my order?
A: We ship our orders very quickly! Once you have all of your information required to complete your order, your order will leave our warehouse within 24-48 hours or even sooner if you need something on stock!
if need custom design it normally took 12-20days
We offer RUSH shipping options if needed. We do not charge a rush fee for production time.
Q.Can I change my order?
A: Due to our rapid processing time, it is very difficult to add to or change your order. If a change is necessary, please contact our service as soon as possible after order confirmed.
all changed should be instead before approval drawing.
Q.How do I track my order?
A: Once your order has been shipped, you will receive a second email from us containing your tracking number and instructions with a link on how to track your order.