Question 1: what's your payment terms?
Answer 1: 30% deposit via T/T / Western Union/Alibaba, balance to be paid before shipment.
Question 2: Can I have a sample to test quality?
Answer 2: Yes, welcome to order samples to test and check quality.
Question 3: What is the lead time?
Answer 3: Sample is 1-3 days, mass production time is 7-15 days for different products based on different quantity.
Question 4: How do you ship the goods and how long does it take arrive?
Answer 4: It depends on customers' requirement. We usually ship via express or air by DHL, UPS, FedEx and alike for small orders.
For large quantity products, we can arrange sea shipping.
Question 5: How to proceed the order if I have logo to print?
Answer 5: First, Artwork for visual confirmation, and next is Sample picture or sending sample to you for confirmation, finally we will go to mass production.