Q1: How can I get the best machine for me?
You can tell us your working material, detail work by picture or video so that we can judge whether our machine can meet your need or not. Then we can give you the best model depends on our experience.
Q2: If the machine has problem in my place, how could I do?
We could send free parts to you in warranty period if machines have any problem under "normal use".
Q3: What's the guarantee, in case the machine breaks down?
The machine has one year s guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to clients feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality fault.
Q4: How long is the delivery time?
For standard machines, it would be 7-10 days; For non-standard machines and customized machines according to client s specific requirements, it would be 15 to 30 days.